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Privacy Statement 

Personal information collected by Ability Options is protected by the Privacy (Enhancing Privacy Protection) Act 2013 (Cth) (Privacy Act). Personal information is any information or an opinion that identifies you and includes sensitive and health information.

Ability Options follows the Australian Privacy Principles contained in the Privacy Act in handling personal information collected from clients, employers, business partners, donors, members of the public and Ability Options people (including members, volunteers, employees, delegates, candidates for volunteer work and prospective employees).

Ability Options has developed a Privacy Policy to protect your privacy. The Policy may be downloaded using the link below, or is available in hard copy on request. It contains more information about Ability Options’ responsibilities, your rights, the information that may be collected by Ability Options, and how it would be used.

The primary purpose for collecting personal information from individuals is to provide services to people, including planning, funding, monitoring and evaluating our services. The kind of information we collect will depend on your relationship with Ability Options (e.g. as a client, donor, employer, business partner, employee, volunteer or member, online user of the Ability Options website). A collection notice will be given to you setting out these uses at or close to the time we collect any information.
Your personal information may be used for, but is not limited to:
  • provide you with a service, 
  • report to government or other funding bodies how funding is used, 
  • process your donation or purchase and provide receipts, 
  • communicate with you about how your donation is used or about Ability Options services, causes, events, products and services, which we believe may be of interest to you, 
  • respond to your feedback or complaints, and 
  • answer your queries. 
It may also be used for: 
  • any other specific purpose for which it was requested and which was advised to you in the collection notice, and 
  • directly related purposes. 
Wherever possible, Ability Options uses information in a de-identified form. Personal information will not be disclosed to third parties without your consent, except where permitted or required under the Privacy Act.
All personal information collected from individuals will be securely stored by Ability Options and protected from unauthorised use or access. All reasonable steps will be taken to ensure information is accurate and up-to-date. Our Privacy Policy also provides a process for requesting access to your personal information and making a privacy complaint.

A notifiable data breach (NDB) scheme commenced in Australia on 22 February 2018 and applies to eligible data breaches that occur on, or after, that date. The NDB scheme requires us to notify individuals and the Office of the Australian Information Commissioner if there is a data breach that is likely to result in serious harm to any individual to whom the information relates and occurs when personal information is lost or subjected to unauthorised access or disclosure. Exceptions to the NDB scheme apply for some data breaches.

If you have any enquiries in relation to privacy or personal information please contact:

Company Secretary 
Ability Options
Suite 1.14, 29-31 Lexington Drive
Bella Vista NSW 2153
P: (02) 88 111 777.
For more information about the Australian Privacy Principles please visit the website


If you wish to change how you receive communications from Ability Options (via mail, phone or email) please email us at or call (02) 88 111 777.

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