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Emma Success Story – Employment at Uniting as a District Support Officer

Emma started WorkReady at Ability Options in January 2017 funded by the NDIS. Ability Options WorkReady services reverse marketed Emma to childcare Centre’s as Emma was interested in Childcare and gained a work experience placement at Lapstone Preschool and has been attending for 6 months one day per week. Emma’s goal has been to work and help people either in childcare or a support role working with People with disabilities.

Emma

Some highlights in Emma’s time at the service was when Emma learnt how to start a conversation with her peers and built on her independence in working independently. Emma also participates in skill building Workshops at Ability Options “WorkReady “ topics included - Resume writing, Mock interviews as well as attended and participating in a series of social days and this has assisted Emma in building her confidence and communication skills to achieve her goal of finding part time employment.

Ability Options case managed Emma with one to one supports in conversations, building confidence and interview preparation. Ability Options reversed marketed Emma and supported her through an interview process where she successfully gained Employment as a District Support Officer at Uniting and commences in October 2017.

Emma walked proudly in to Ability Options after she was told the news, putting her hands in the air saying “I got the job” Well Done Emma, what an inspirational journey!

What is 'Coordination of Supports'?

Ability Options Support Coordinators play a very important role in connecting NDIS participants to local services and resources. We have a dedicated caring team who are friendly, innovative and active in the community – and ready to assist you with:

Understanding how you can use your NDIS plan to meet your goals
Your personal Support Coordinator works together with you to develop a detailed program that matches the goals developed in your NDIS plan and how these goals will be achieved.

Managing resources effectively to get the best outcome from your plan
Your Support Coordinator works collaboratively with you to personalise your supports and match you with the right staff and services.

Working with your network of support - family, friends, service providers, therapists, doctors and community resources
In the early days, you will meet with your Support Coordinator more often to set up your plan and to make things happen for you. Once established and you’re feeling comfortable with the plan, you’ll achieve greater independence.

Accessing the NDIS portal and monitoring how your funds are spent
As part of the process of working with you, we help you to develop skills and confidence to take control of your NDIS plan. We assist you to take over some of the Support Coordinator function yourself over time, and encourage you to ask for things you need.

Monitor your progress and preparing for your next NDIA review
Your Support Coordinator meets with you regularly to determine how your goals are being achieved and will assist you to make any changes or adjustments you need. We will keep records about your progress which means you have good information to use when you review your plan with the NDIA (usually happens once a year).

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