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James, Owner at Leura Garage

Angus came here through Ability Options, we were looking for somebody to do the morning set up, which is largely cleaning and setting up restaurant equipment, tables, cleaning the floors.

Angus

Angus has proven himself to be someone really reliable and trustworthy and listens and follows instructions, with Angus nothing is ever too much trouble, he is very dependable and because of all those attributes the staff have come to value him.

Having been here for a while I offered Angus the opportunity to do the Cert III in hospitality. We put all our trainees through that course and Angus showed interest and was ready, he is in a great position in that he learnt hospitality from the ground up.

What I think what I have been able to offer Angus is the opportunity to become more assertive as an individual and he has grown in confidence, I have also been happy to see him take on direction and leadership of other staff. He is a real success story, he can see the importance of what he does for the whole business. He rightfully sees himself as an important part of this team.

Angus is a terrific employee and the change in him over time has been incredible. Thank you to Ability Options for sending Angus to us.

What is 'Coordination of Supports'?

Ability Options Support Coordinators play a very important role in connecting NDIS participants to local services and resources. We have a dedicated caring team who are friendly, innovative and active in the community – and ready to assist you with:

Understanding how you can use your NDIS plan to meet your goals
Your personal Support Coordinator works together with you to develop a detailed program that matches the goals developed in your NDIS plan and how these goals will be achieved.

Managing resources effectively to get the best outcome from your plan
Your Support Coordinator works collaboratively with you to personalise your supports and match you with the right staff and services.

Working with your network of support - family, friends, service providers, therapists, doctors and community resources
In the early days, you will meet with your Support Coordinator more often to set up your plan and to make things happen for you. Once established and you’re feeling comfortable with the plan, you’ll achieve greater independence.

Accessing the NDIS portal and monitoring how your funds are spent
As part of the process of working with you, we help you to develop skills and confidence to take control of your NDIS plan. We assist you to take over some of the Support Coordinator function yourself over time, and encourage you to ask for things you need.

Monitor your progress and preparing for your next NDIA review
Your Support Coordinator meets with you regularly to determine how your goals are being achieved and will assist you to make any changes or adjustments you need. We will keep records about your progress which means you have good information to use when you review your plan with the NDIA (usually happens once a year).

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