Support Coordination, also called Coordination of Supports or CoS, helps you navigate and achieve your NDIS plan and goals by connecting to informal, mainstream, and funded supports. Ability Options helps you maximise your NDIS funding by considering your specific needs and providing support around any challenges you may face.

How we can help you with your NDIS plan

Our Disability Support Coordinators will work to help you understand and get the most out of your NDIS plan, helping you connect to suitable supports and providers that meet your needs and goals. You can be supported to:

  • Manage your chosen supports — We’ll help you develop the independence and confidence to manage your support network. This helps you develop your relationship-building skills and learn how to ask for what you need from the right resources.
  • Collaborate with formal and informal supports — We’ll bring together the right mix of providers, community resources, and family supports to make sure your plan works seamlessly for you.
  • Monitor your goal progression — We’ll help you set clear short- and long-term goals, prioritise what matters most, and track your progress over time so you can see the results and stay on course.
  • Gain confidence to manage your plan — Our goal is to help you build the skills and knowledge to make informed decisions, solve challenges, and take charge of your supports over time.

Our NDIS Coordination of Supports specialties

If it’s your first time managing your NDIS plan, it’s not uncommon for things to feel overwhelming and difficult to understand. Our team can support you in navigating the NDIS, and we have specific expertise in supporting people:

  • With high physical needs
  • With intellectual disability and autism
  • In aged care
  • With psychosocial disability (also known as Psychosocial Recovery Coaching)
  • In the Justice System (Department of Communities and Justice – DCJ)
  • Who are young and in Residential Aged Care (YPiRAC)

Where are we located?

You can rest easy knowing that our Support Coordination services are widely accessible, no matter where you are in Australia. Our Support Coordination services are available in Greater Sydney, the Central Coast, the Hunter Region and the Mid-North Coast. Our team also provides virtual support for people living remotely or in other states of Australia.

Why choose Ability Options Support Coordination?

At Ability Options, we have a large team of Disability Support Coordinators with extensive experience in the disability sector. Our Support Coordinators are incredibly passionate about supporting you to make the most out of your NDIS plan. We teach you the skills you need to understand and execute your plan while providing a good mix of support to ensure you maintain positive relationships and develop the confidence to live independently and participate within your community.

Our Disability Support Coordinators are also highly flexible and help you navigate unforeseen changes or challenges. Our team understands that your needs can change and will work with you and your support circle to ensure that your NDIS and life goals are met. We always ensure your goals and needs are top priorities and remain committed to helping you use your chosen support.

Discover our Coordination of Supports services today

Whether you’re interested in pursuing independent living, employment or further study and education within your NDIS plan, the team at Ability Option are here to help. We have many years of experience within the disability field and have the skills to provide proper guidance and support so that you can achieve your goals.

If you would like to explore our other available disability service options, feel free to get in touch today.

 

Do you know someone who could benefit from our services?

Refer them to Ability Options to help them get the support they want and deserve.

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Disability & Support Enquiry

FAQ

Support Coordination is a NDIS-funded service that helps you understand your plan, connect with the right providers, and build the skills to manage your supports. It’s designed to give you choice and control over how you use your NDIS funding. 

A Support Coordinator can act as a guide, advisor and problem solver to make sure your plan works for you. They work with you to: 

  • Explain your NDIS plan and funding 
  • Connect you with service providers and mainstream supports 
  • Monitor progress towards your goals 
  • Build your capacity to manage your own supports 

 There are three levels: 

  • Support Connection – help to build your ability to connect with providers and manage your plan. 
  • Coordination of Supports – in-depth help to coordinate and manage supports and assistance with Service Agreements  
  • Specialist Support Coordination – support for those who require specialised expertise to address significant barriers or complex situations 

NDIS participants with Support Coordination in their NDIS plan can access this service. If you’re unsure, ask your NDIA planner or Local Area Coordinator for help. 

Yes. Ability Options has expertise in supporting people with high physical needs, intellectual disability, autism, psychosocial disability, and those in aged care or the justice system. Specialist Support Coordination is available for complex cases. 

No. Support Coordination helps you understand and use your plan but does not manage your funds or pay invoices. For that, you would need Plan Management.

Yes. Coordinators can connect you with local community resources, social groups, and peer networks to help you build relationships and participate in activities that matter to you. 

Not exactly. Psychosocial Recovery Coaching includes a support coordination function, delivered in tandem with structured recovery-orientated coaching for people with psychosocial disability helping build resilience and work towards recovery orientated goals. Ability Options offers both services.

Support Coordination doesn’t provide direct care or therapy—it focuses on helping you understand your plan, connect with providers, and build the skills to manage your supports independently. 

Yes. If you experience a change in health, living arrangements, or support needs, your coordinator can help adjust your services and liaise with providers to keep your plan working for you. 

 Yes. Coordinators can help you access urgent supports, connect with crisis services, and work with the NDIA to review your plan if needed. 

While not a formal advocacy service, coordinators can advocate on your behalf with providers and the NDIA to ensure your needs and preferences are respected. 

Yes. You have the right to choose a coordinator who understands your goals and communicates in a way that works for you. 

Frequency depends on your needs and funding. Some people meet regularly, while others only need occasional check-ins. 

Yes. Coordinators can help gather reports, review progress toward goals, and ensure you’re ready for your planning meeting.Â