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Support Coordination, also called Coordination of Supports or CoS, helps you navigate your NDIS plan and achieve your goals by connecting to informal, mainstream, and funded supports.

Ability Options provides disability support coordination services to help you make informed decisions, build confidence and use your NDIS funding effectively. As experienced NDIS support coordination providers, we work alongside you to understand your needs and provide guidance around any challenges you may face.

How we can help you with your NDIS plan

Our NDIS Support Coordinators help you understand and get the most out of your plan, connecting you to suitable supports and providers that align with your goals. You can be supported to:

  • Manage your chosen supports — We’ll help you develop the independence and confidence to manage your support network. This includes strengthening your ability to communicate your needs and maintain productive provider relationships.
  • Collaborate with formal and informal supports — We’ll bring together the right mix of providers, community resources, and family supports to make sure your plan works seamlessly for you.
  • Monitor your goal progression — We’ll help you set clear short- and long-term goals, prioritise what matters most, and track your progress over time so you can see the results and stay on course.
  • Gain confidence to manage your plan — Our goal is to help you build the skills and knowledge to make informed decisions, solve challenges, and take charge of your supports over time.

Our Coordination of Supports specialties

Managing an NDIS plan can feel complex, particularly if it is your first time accessing funding. Our team provides tailored disability support coordination services across a range of circumstances.

We have specific expertise in supporting people:

  • With high physical needs
  • With intellectual disability and autism
  • In aged care
  • With psychosocial disability (also known as Psychosocial Recovery Coaching)
  • In the Justice System (including participants involved with Corrective Services)
  • Under the care of the Department of Communities and Justice (DCJ), including young people under 18 living in foster care arrangements
  • Who are young and in Residential Aged Care (YPiRAC)

Our NDIS support coordinators understand that each person’s situation is different and provide structured guidance aligned to individual needs.

Psychosocial Recovery Coaching

Psychosocial Recovery Coaching

Ability Options Recovery Coaching supports NDIS participants living with psychosocial disabilities to live a full and contributing life.

Read more

Where are we located?

You can rest easy knowing that our Support Coordination services are widely accessible, no matter where you are in Australia. Our Support Coordination services are available in Greater Sydney, the Central Coast, the Hunter Region and the Mid-North Coast. Our team also provides virtual support for people living remotely or in other states of Australia.

Why choose Ability Options for NDIS CoS?

At Ability Options, we have a large team of Disability Support Coordinators with extensive experience in the disability sector. Our Support Coordinators are incredibly passionate about supporting you to make the most out of your NDIS plan. We teach you the skills you need to understand and execute your plan while providing a good mix of support to ensure you maintain positive relationships and develop the confidence to live independently and participate within your community.

Our Disability Support Coordinators are also highly flexible and help you navigate unforeseen changes or challenges. Our team understands that your needs can change and will work with you and your support circle to ensure that your NDIS and life goals are met. We always ensure your goals and needs are top priorities and remain committed to helping you use your chosen support.

Discover our Coordination of Supports services today

If you’re interested in utilising your NDIS plan to the fullest the team at Ability Option are here to help. We have many years of experience within the disability field and have the skills to provide proper guidance and support so that you can achieve your goals.

If you would like to explore our other available disability service options, feel free to get in touch today.

Support Enquiry

What is Support Coordination?

What is Support Coordination?

One of the major cornerstones of the National Disability Insurance Scheme is to provide people with disability choice and control over how they live their lives. This includes the flexibility to choose the services and supports you need and decide when and how you want them delivered.

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What is Psychosocial Disability & How Can the NDIS Help?

What is Psychosocial Disability & How Can the NDIS Help?

Psychosocial Disability (PSD) is a term used to describe disabilities that may arise, due to mental health issues. There is potential for the upcoming National Disability Insurance Scheme (NDIS) to greatly improve the lives of people living with PSD

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What is the NDIS?

The NDIS aims to help people with disability access funding to receive supports so they can live life.

READ MORE
Psychosocial Recovery Coaching

Psychosocial Recovery Coaching

Ability Options Recovery Coaching supports NDIS participants living with psychosocial disabilities to live a full and contributing life.

READ MORE

Support at Home and in Community

If you need one-on-one support at home or help getting out and about in the community, our team can support you.

READ MORE

FAQ

Support Coordination is a NDIS-funded service that helps you understand your plan, connect with the right providers, and build the skills to manage your supports. It’s designed to give you choice and control over how you use your NDIS funding. 

A Support Coordinator can act as a guide, advisor and problem solver to make sure your plan works for you. They work with you to: 

  • Explain your NDIS plan and funding 
  • Connect you with service providers and mainstream supports 
  • Monitor progress towards your goals 
  • Build your capacity to manage your own supports 

 There are three levels: 

  • Support Connection – help to build your ability to connect with providers and manage your plan. 
  • Coordination of Supports – in-depth help to coordinate and manage supports and assistance with Service Agreements  
  • Specialist Support Coordination – support for those who require specialised expertise to address significant barriers or complex situations 

NDIS participants with Support Coordination in their NDIS plan can access this service. If you’re unsure, ask your NDIA planner or Local Area Coordinator for help. 

Yes. Ability Options has expertise in supporting people with high physical needs, intellectual disability, autism, psychosocial disability, and those in aged care or the justice system. Specialist Support Coordination is available for complex cases. 

No. Support Coordination helps you understand and use your plan but does not manage your funds or pay invoices. For that, you would need Plan Management.

Yes. Coordinators can connect you with local community resources, social groups, and peer networks to help you build relationships and participate in activities that matter to you. 

Not exactly. Psychosocial Recovery Coaching includes a support coordination function, delivered in tandem with structured recovery-orientated coaching for people with psychosocial disability – helping build resilience and work towards recovery orientated goals. Ability Options offers both services.

Support Coordination doesn’t provide direct care or therapy—it focuses on helping you understand your plan, connect with providers, and build the skills to manage your supports independently. 

Yes. If you experience a change in health, living arrangements, or support needs, your coordinator can help adjust your services and liaise with providers to keep your plan working for you. 

 Yes. Coordinators can help you access urgent supports, connect with crisis services, and work with the NDIA to review your plan if needed. 

While not a formal advocacy service, coordinators can advocate on your behalf with providers and the NDIA to ensure your needs and preferences are respected. 

Yes. You have the right to choose a coordinator who understands your goals and communicates in a way that works for you. 

Frequency depends on your needs and funding. Some people meet regularly, while others only need occasional check-ins. 

Yes. Coordinators can help gather reports, review progress toward goals, and ensure you’re ready for your planning meeting. 

No. Support coordination is only included if the NDIS determines it is reasonable and necessary for you. If funded, it will appear as ‘Support Coordination and Psychosocial Recovery Coaches ’ in your Capacity Building budget.

Yes. You can change NDIS support coordinators at any time if you feel the service is not the right fit. Choosing the right NDIS support coordination providers is important for achieving your goals.

Specialist Support Coordination is a higher level of disability support coordination services for participants with more complex needs. It involves managing higher risks and addressing significant barriers to implementing your NDIS plan.

The frequency of contact depends on your individual needs and the level of NDIS CoS funded in your plan. Some participants require regular meetings, while others need support at key planning or review stages.

Ability Options would like to acknowledge the Traditional Owners of Country throughout Australia. We pay our respects to Aboriginal and Torres Strait Islander Elders past, present and emerging.