When changing support needs meant new living arrangements needed to be explored for Tim and Tony, Ability Options focused on more than finding homes that aligned with their NDIS funding. The priority was ensuring both participants could maintain the relationships, routines and community connections that play an important role in their wellbeing.
Working closely with guardians, allied health professionals and support teams, staff identified an opportunity for Tim and Tony to transition between neighbouring homes. The arrangement provided a better match for each participant’s support needs while allowing them to remain connected to familiar support workers, local services, day programs and community networks.
Recognising that familiarity is key to reducing anxiety and building confidence, staff developed a gradual transition plan. Tim spent time visiting his potential new home, sharing afternoon tea with future housemates, joining social activities and building relationships before making the move. Staff provided regular feedback to guardians and allied health professionals throughout the process, ensuring everyone remained informed and involved.
“Continuity of support was the key to making this transition successful. Tim and Tony were able to keep the relationships, routines and community connections that were already working well for them, which helped make the move feel like a positive next step rather than a major disruption.”
Ability Options Support Team
The continuity of support proved invaluable. Because trusted staff remained part of both participants’ lives, the transition felt less disruptive and allowed each person to adjust at their own pace.
Tim was particularly excited about moving into a larger bedroom where he could display his treasured collectables and enjoy having a television in his room. Staff helped him set up display units for his collection, something he remains proud of. He also gained access to a sensory room, providing a quiet space whenever needed.
For Tony, the move provided greater independence, more personal space and a quieter living environment. Importantly, he continues to maintain strong connections with former housemates, regularly inviting them over for afternoon tea and dinner.
Today, both Tim and Tony have settled successfully into their new homes. Their story highlights how person-centred planning, flexibility and continuity of support can help participants navigate change with confidence while remaining connected to the people, services and communities that matter most.
