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'I am employed as a Room Attendant by AHS Hospitality Group who hold a contract with the Atura Hotel and I’ve been working here since 2014.
I really enjoy the work as there is always lots of different kinds of work to do. Every day is different and I have responsibility for making sure each guest room looks clean and immaculate.
The Atura Hotel is growing and this gives me the opportunity to grow my skills as well. Through AHS, I have been given the opportunity to get my First Aid Certiﬁcate and I am now registered with the Hotel as a First Aid ofﬁcer, which is a new skill and experience for me.
It’s nice to have the support offered by our supervisor Richard and my team. Richard organised for all the team to learn basic sign language so the team can communicate more easily. I know people ﬁnd it hard to communicate with me so we would use pen and paper, but with the team learning basic signing, it’s been so much easier and I now feel more included.
I was recently awarded a service award from the Hotel, which was a nice surprise as I never thought of myself as someone who would receive an award. Winning this award, made me proud and glad to work here. I feel very supported by Ability Options, they are a great organisation.' - Gabrielle @ Atura Hotel
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