Showing Blog 11–20 of 60
7 Trauma Informed Customer Service Techniques
It's a tricky time for businesses to navigate right now. Business owners are doing the best they can to serve their customers, maintain relationships and adhere to health orders, including asking difficult questions around vaccination. There are a few things that you can do to manage challenging interactions so that…
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The Business Benefits of Workplace Diversity
Organisations that embrace workplace diversity are not only great places to work, but also hold a competitive business advantage. Workplaces that value, understand and accommodate difference have the ability to draw on a range of experience, knowledge and perspectives in decision making and team building.
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What is Support Coordination?
One of the major cornerstones of the National Disability Insurance Scheme is to provide people with disability choice and control over how they live their lives. This includes the flexibility to choose the services and supports you need and decide when and how you want them delivered.
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Our new personalised disability accommodation solutions
No matter who you are, everyone needs a place they can call home. For National Disability Insurance Scheme (NDIS) participants, Specialist Disability Accommodation (SDA) sets out to achieve exactly that. With a current unmet demand for SDA housing, there is an opportunity for providers to positively impact the lives of…
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Asking R U OK?
Nearly 15 years ago, not-for-profit suicide prevention charity R U OK? was founded to encourage people to ask others a simple question with a positive impact – “R U OK?”. This question is a springboard for people to notice the signs of mental health struggles, address social isolation and advocate…
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Communication Disability: Hiding in Plain Sight
With Speech Pathology Week later this month, we dive into communication disability to understand what it is and highlight the importance of supporting the needs of people living with it Australia-wide by fostering a safe and inclusive environment. What is communication disability? According to the Speech Pathology Australia, communication disability…
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The history of Ability Options’ uniform
Several years ago, we commissioned an artwork to act as a backbone of our (then) Stretch – Reconciliation Action Plan (RAP). So delighted with the result, we included this piece more broadly in the design of our Ability Options polo shirt uniforms. These polos are worn proudly by our colleagues…
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Marking the start of National Reconciliation Week
National Reconciliation Week (NRW) is a time for Australians to learn about our shared histories, cultures and achievements, and a time to explore how each of us can contribute to achieving reconciliation in Australia. What is reconciliation? According to Reconciliation Australia, “At its heart, [reconciliation is] strengthening relationships between Aboriginal…
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Three years on: where does COVID leave people with disability
As we navigate the journey out of the COVID-19 pandemic, it is clear the virus and its mutations have defined the 2020s, but the remnants of the virus have left a lasting sting across the globe. As much as we would all like to forget about it, it’s crucial we…
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Ability Options Therapy Team
Find out about our Therapy Team Our Ability Options Therapy Team is made up of a team of Professional Therapists and Allied Heath Assistants who are dedicated to work in a client focused, strength-based practice. The Ability Options Therapy Team works with participants of the NDIS of all ages. Working…
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