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Not having enough staff available to cover busy periods is one of the most difficult situations an employer must deal with. Given this, make sure you always have enough ‘spare hours’ to allocate in the event that your staffing needs increase unexpectedly during seasonal fluctuations.
Often this involves hiring ahead of time - sometimes even months in advance. For busy times like the Christmas holiday period, you may need to begin the hiring process as early as October.
This provides plenty of extra time for training, as well as the ability to reassess any staff that you hired but turn out to be unsuitable.
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