On Friday 12 March, WorkReady participants had the opportunity to go on an employment-focused tour at The SOFITEL in Darling Harbour. Participants from Ability Options Parramatta, Penrith, Seven Hills and Windsor came together for this Industry Day. The guided tour showed participants behind the scenes work that happens at the SOFITEL. The French inspired tour started with a tour of the Hotel lobby where participants got the opportunity to hear about the roles as the first points of contact for Guests. Participants were also guided through the various banquet halls and meeting room areas and given information about what it is like to work in the catering side of the business.


Participants were then taken through to the restaurant dining and kitchen area were the tour guide spoke of the different roles that go in to creating an amazing dining experience for guests. Next, participants were taken to the famous Champaign room where participants got to see the bar staff at work while enjoying the grand views of the gorgeous Darling Harbour.


The group was then guided to the infinity pool area and gym location. Here, the tour guide explained that many staff in the SOFITEL have extra skills that are welcomed and utilised for example a hospitality staff member who also runs a Tai Chi class for Hotel guests. Then, participants were given the opportunity to visit one of the Hotel’s most prestigious guest rooms and the tour guide spoke about what it is like to work under Accor Hotels.


The tour continued, and participants were shown the VIP area on level 35 where only exclusive guests (and celebrities!) are allowed access to. The SOFITEL had organised a French themed morning tea of pastries and fruit to enjoy while gazing out the window to the sky high views of the Sydney skyline. Participants here had the opportunity to ask the tour guide various questions about the Hotel business.


Thank you to SOFITEL Darling Harbour team for giving WorkReady such a detailed and employment-focused tour. The next time one of our participants might visit an Accor Hotel, they will be able to bring their knowledge wherever they go!


Our WorkReady team equips you with the skills, knowledge, and real-world experience for you to enter/re-enter work, or gain further training with confidence.

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